Current Articles

Mechanistic or Organic Management Systems?

This HPO White Paper provides a review of how the Business World has evolved from the 20th century into the 21st.  >>>>CLICK HERE

Closing the Feedback Loop

This short article shows what else is needed beyond KPIs and process measures to review and, very importantly, make sure the people they manage know what this all means for their everyday job. >>>> CLICK HERE

Use of Twitter & Facebook to engage Stakeholders in Internal Audits

Wolverhampton Homes are increasingly using of Twitter and Facebook to increase involvement by their Tenant customers in audits, critically engaging with those people who in reality know more about what is being delivered than anyone else. How many others actively involved their customers in their Internal Auditing? >>>> CLICK HERE

Knowledge Base

For access to a wider base of knowledge - >>>> CLICK HERE

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